Our superior service teams are here to support you.

At HSA Bank, we are committed to providing you the highest level of customer service available in the industry. Whether you're a member or employer, we'll make sure you get the most of your health account(s).

Business Relations Team

(for employers, agents or business partners)

Phone: 866-357-5232

Email: businessrelations@hsabank.com

Monday-Friday: 7 am - 7 pm, CT

Client Assistance Center

(for members)

Phone:
English: 800-357-6246
Spanish: 866-357-6232

Monday-Friday: 7 am - 9 pm, CT
Saturday: 9 am - 1 pm, CT

Submit a Contact Us form
Fax: 877-851-7041
Email: askus@hsabank.com


You can also get 24/7 access to your account by logging into the Member Website, or get account balance and transaction history by calling 800-357-6246.

Holiday Hours

Thanksgiving
Thanksgiving Day, Thursday, November 27 – Closed
Friday, November 28: 8 am - 4:30 pm, CT

Christmas
Christmas Eve, Wednesday, December 24: 7 am - 12 pm, CT
Christmas Day, Thursday, December 25 – Closed

New Year's
New Year's Eve, Wednesday, December 31: 7 am - 3:30 pm, CT
New Year's Day, Thursday, January 1, 2015 – Closed

Lost or Stolen Debit Card?

During business hours, contact the Client Assistance Center at 800-357-6246.

During non-business hours, please call 800-523-4175.

Our mailing addresses

Regular Mail:
HSA Bank
P.O. Box 939
Sheboygan, WI 53082-0939

Overnight Mail:
HSA Bank
605 North 8th Street, Suite 320
Sheboygan, WI 53081